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Holder Reporting System

2016 Conduent State & Local Solutions, Inc.
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HRS Pro Support
Request Support



Before requesting support, be sure to read the FAQ's and download the latest version of HRS before submitting a support request. Your problem may have already been solved and your question may have already been answered. There is no support provided for the Standard (free) edition. Upon assistance, you will be asked to provide a credit card which will be charged $60.00 per issue.

If your question or problem is not found on any FAQ page or by installing the latest version, please use this form to submit HRS software related support requests only. Please direct any unclaimed property related questions to the state that you are reporting to. You can find out where to find state contact information under the state information FAQ page.

Your request will be received by email and will be responded to as soon as possible.




Save my information? (cookie will be used to store name, state, e-mail, phone# and fax#)

Area of HRS: (Enter area or select one from the list:)

Short Description: (We will use this description to respond to you)

Please INCLUDE the following information in Detailed Description area, if possible:
 1. Operating System (XP, Windows7, or Vista)(Use Control Panel, System to view operation system)
 2. Standard or Enterprise Version (within HRS Pro, Top Menu item of Help, About)
 3. The BUILD # (within HRS Pro, Top Menu item of Help, About)
 4. What State or Multiple States reporting to
 5. Approx. number of properties being reported
 6. Was the application installed with Administrative rights on the computer (See FAQs for more info.)

Detailed Description of Problem or Issue:

Type of Request:

Feature Request
Support Request
Other Request

Urgency of Request:

Very Critical (system down, call immediately)
Critical (personnel unable to work)
Medium (please give a requested date for completion)
Low (please give a requested date for completion)

Requested date for completion:

Month: Day: Year:

Please tell us how to get in touch with you:

Name:
State:
Email:
Telephone:
Fax Number: