HRS Pro Support
Conduent Unclaimed Property Systems, Inc. is committed to providing complete, ongoing support for our HRS Pro software.
Support is not covered for environmental issues such as installations. We have provided a User Guide and detailed
FAQs that will most likely resolve your issue. Please review these prior to contacting support.
Before contacting Support, please:
- STATE: Questions regarding unclaimed property or details on submitting to the state.
- SUPPORT: Issues with the HRS Pro software operation.
States List, currently accepting HRS Pro-generated NAUPA-format unclaimed property submission files
When contacting the State or Support, please be prepared to provide:
1) Your name, company name, telephone number and email address.
2) The BUILD NUMBER of the HRS Pro software you are using. (in Menu Item of Help, About)
3) The state or states to which you are reporting unclaimed property.
4) A detailed description of your problem.
The desktop application is limited to 2 issues; please call Conduent Unclaimed Property Systems, Inc. at 617-371-9900 press 1 for HRS Pro and then press 2 for support.
Contact Us for more information about support agreements.