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• Enterprise Version
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Frequently Asked Questions
Installing HRS Pro

What is needed to install on a Windows 7 computer ?

What files do I download to install HRS Pro ?

I filled in the form but download did not occur

What do I do when I update to a newer version of HRS Pro ?

When and Why does HRS Pro expire periodically ?

My current standard edition says it will expire soon. Will I lose information that I have input but not yet sent to the required state ?

When is the best time to download and reinstall to avoid expiration ?

Can HRS Pro be installed on a network so multiple people can access it at the same time ?

How do I find out if I have Administrator rights on my computer ?

What is needed to install on a Windows 7 computer ?

Use the "Virtual XP Mode" for installation on Windows 7 operating systems. The "Virtual XP Mode" install for Windows 7, may be found at:
http://www.microsoft.com/windows/virtual-pc/download.aspx
More information on the "Virtual XP Mode" may be found at:
http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7#section_1
Note: Install on Windows 7 HOME VERSION is NOT recommended.
Note: You must have ADMINISTRATOR rights with the current logged-in account on the computer to install using Virtual XP Mode.

I filled in the form but download did appear to occur

Please see information in the FAQ of DOWNLOAD SETTINGS or
this link:
http://www.wagers.net/hrs/hrsprodownloadfaq.php
Please try again after using this information as a guide to assist.

What files do I download to install HRS Pro?

The files available for download are the FULL INSTALLATION file for HRS Pro and the UPDATE ONLY file for HRS Pro.  Both of these files can be found at http://www.wagers.net/hrs/downloads.php

What do I do when I update to a newer version of HRS Pro?

Make a copy of all the files in the directory where HRS Pro is installed and put the files in another directory as a backup copy in case something happens during installation of the new version. Install the new version of HRS Pro into the same directory where the old version of HRS Pro is installed. Nothing should happen to the data from the previous version, but just in case, a backup copy should be made as described previously in this question. Once you have installed the new version, run HRS Pro and see if all your data is still intact and that there aren't any problems. Hold on to your copy of the backup for a little while until you feel that you can safely delete it.
If you have the Enterprise Version, make note of where you are pointing to in the shared data area in the "Configuration" menu choice.

When and why does HRS Pro expire periodically?

Expiration is twice a year -- on December 15th and June 15th-- for the Standard Edition and once per year-- either December 15th or June 15th (depending on date of purchase)-- for the Enterprise Edition.
Primarily this is done to ensure that HRS Pro stays in compliance with state codes and submission requirements.
Also, it is done so end-users will always have a current version with the latest features and fixes.
It is designed to update the program while leaving your data intact.

My current standard edition says it will expire soon. Will I lose information that I have input but not yet sent to the required state ?

No.

When is the best time to download and reinstall to avoid expiration?

A week before expiration (before the December 15th or June 15th dates)

Can HRS Pro be installed on a network so multiple people can access it at the same time ?

No. The Enterprise Edition of HRS Pro supports multiple people accessing and editing data on a network; however it is not installed on the network server.  HRS Pro must be installed on each workstation individually. The Data folder(database) resides on a network location and is pointed to within the software on each workstation.

How do I find out if I have Administrator rights on my computer ?

From the START button, choose ADMINISTRATION tools. This should be right under CONTROL PANEL. If you do not have this option, you probably do not have ADMINISTRATIVE rights and need to contact your computer support group to assist in download and installation. If you do have the ADMINISTRATION tools, click on it and choose COMPUTER MANAGEMENT, then GROUPS. Click on the ADMINISTRATORS group and see if your login account name is listed.